Contact

Support

Last updated September 10, 2026

What to include

Name the screen and describe what happened. If relevant, include a screenshot, your device model, and your iOS version. Do not send passwords, verification codes, payment-card details, or identity documents.

Safety and privacy requests

• An intimate image of you. Go straight to the takedown page. No account is needed and the deadline there is set by law.
• A safety concern involving another account. Use the report control on the profile, answer, message request, or conversation. It includes the relevant context with the report.
• A question about your data. The privacy policy answers most of them and says how to ask for a copy or a deletion.
• Face data specifically. Current verification information is at the face-data page.

Accessibility support

Email the support address and name the screen. Describe the barrier in your own words; no accessibility terminology is required.

PlainSpan LLC makes Porchkeep. Legal pages: privacy, terms, face data, removing an intimate image.